Training & Coaching

Training & Coaching
Not your classical approach to employee training,
coaching and development.

Training

Scientific research over recent years show how entirely inadequate classical behavioral training is, where employees are sometimes repeatedly sent on classroom training programs for several days resulting in undoubtedly shockingly small gains.

Training content is barely transferred to the job and even less likely to be consistently applied. This “classic” approach which has been practiced for more than 60 years now, is highly inefficient and far too time-consuming and costly given the very poor outcomes.

The UPGRADE solution:

Conscientious evaluation of the current status of an organization ahead of any development activity, using analyzing tools which involve employees as well as managers.

Training programs methodically oriented by the insights of contemporary adult education and modern learning techniques. These programs are constructed step-by-step as an interactive process.

Placing deep consideration of attitude, mindset and organizational culture as the foundation of formative motivation and productive behavior by experienced experts on consulting, training and coaching.

Participants who are accompanied individually and supported all the way through a tailored transformation process, especially during the critical period between and after classroom interventions.

Individually designed programs which always refer to current and long-term strategic goals of the organization.

You will not find any ready-made products on this website. What we can share are examples of tailor-made solutions we have developed together with our customers.

Read our client success stories

We conduct in depth analyses upfront in order to get an idea of the organisational status quo before recommending a training intervention:

UPGRADE Areas of Training Intervention Expertise

LEADERSHIP, MANAGEMENT & BUSINESS ADMINISTRATION

Leadership Journey

Effective Management

Manager as Coach

Conflict management

Performance management

Marketing and Media Planning

Project management

Finance and Controlling

Understanding Balance and P&L

Budgeting and Reporting

PERSONAL SKILLS

Self and Time management

Self-motivation & Inner

State Management

Life Balance

Body language

Applied Voice & Speech Control

SALES-RELATED SKILLS

Systematic Sales Process

Customer Acquisition

Building Relationship

Questioning Techniques

Presentation Skills

Negotiation Techniques

Closing Deals

Cross-&Upselling

Effective Speech Patterns

Customer Profiling

Key Account Management/ Planning

Buying Center Approach

Complex Solution Selling

Complaints as an opportunity

Sales for non-sales

SPECIAL PROGRAMS

subito® the immediate transformation

Meta-Communication

Resilience

Mindfulness

Team-Building

Train The Trainer

Fundraising Strategies

Coaching

When it comes to the individual transfer of knowledge and insights after consultative or training activities, coaching is the method of choice! It supports the important step from learning by experience to the ability to perform.

Whether online, via telephone, face-to-face, within a group or on the job – this tool can guarantee that the content of development programs is put in place in a practical, effective and durable way.

UPGRADE coaching covers